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FAQs

We welcome your questions! If you don’t find your answer below, please submit a question to us. We’ll get back to you!


General:

Where are your products made?
All of our products are manufactured in the USA using the highest quality ingredients


What should I do if my dog is vomiting or has diarrhea?
The challenge becomes knowing whether your dog has a serious medical issue or if the episode is a passing “blip” on the digestive radar. Our advice to pet parents is not to ignore digestive problems. Dogs are instinctively good at hiding their pain or illness from us, so when they show signs of diarrhea or vomiting, you need to take swift action. It’s very easy for a dog to dehydrate, so time is of the essence!


Bland Diets 

What is a “bland diet”?
“Bland diet” is a term that is used for human diets as well. Wikipedia’s definition is: “A bland diet is a diet consisting of foods that are generally soft, low in dietary fiber, cooked rather than raw, and not spicy. Fried and fatty foods, strong cheeses, whole grains (rich in fiber), and the medications aspirin and ibuprofen are also avoided while on this diet.” So in essence, our product provides the protein needed and the low fiber white rice which is filling yet soothing to a dog’s digestive system.


Do I need to refrigerate after opening?
Yes. While the product lasts a long time unrefrigerated, once the bag is opened, you are introducing moisture which speeds up the deterioration of the meat. The bag comes with a resealable zipper, so just seal it up and pop it into the refrigerator.


My dog LOVES Under the Weather’s Bland Diets. Why can't I offer it for longer than 2-3 days?
The bland diet serves a purpose – to calm the digestive tract during times of upset. And we can understand your dog loving the product. After all, it’s made from the chicken you would serve the rest of your family. But, dogs need other vitamins and nutrients in their daily diets that are not in our product. Even though your dog perks up at the sight and smell of our product, they would not be getting everything they need on a daily basis.


What are the benefits of Freeze Drying?
Freeze drying is better than dehydration. The freeze-drying process retains the natural nutritional value of our fresh products as well as flavor and color. Simple to use, just add water!